Subject Matter Expert

Saumya Consulting & Legal Services

To work for the UK Lead Generation & Hot Transfers Campaign.

• To provide effective Outbound Services such as making telephone calls to the customers in the UK

for Various products.

• To confirm customer’s details, share the product information and generate leads, Sales, Hot Transfer

keeping in all the Quality Parameters in mind.

• To Conduct live or 3-way Call transfers (When/If required)

• To achieve the given target by the supervisor on daily basis/weekly or on Monthly basis.

• To discuss every complicated matter with the supervisors, team leaders, people in charge, and other

professionals effectively to settle the important on call issues.

• To proactively support their team by suggesting new ideas and questioning thinking where

appropriate.

• To foster good relationships with all internal and cross-functional teams.

• Attend the training and briefings as and when required to effectively perform the assigned tasks and

goals.

• Act as an ambassador for the business and promote the company and its products.

• Important: This is a dynamic work environment; numerous occasions will arise where support is

required outside of the job description.

• To work for the UK Lead Generation & Hot Transfers Campaign.

• To provide effective Outbound Services such as making telephone calls to the customers in the UK

for Various products.

• To confirm customer’s details, share the product information and generate leads, Sales, Hot Transfer

keeping in all the Quality Parameters in mind.

• To Conduct live or 3-way Call transfers (When/If required)

• To achieve the given target by the supervisor on daily basis/weekly or on Monthly basis.

• To discuss every complicated matter with the supervisors, team leaders, people in charge, and other

professionals effectively to settle the important on call issues.

• To proactively support their team by suggesting new ideas and questioning thinking where

appropriate.

• To foster good relationships with all internal and cross-functional teams.

•

• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Subject Matter Expert

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office