Subject Matter Expert

  • icon job experience 1 - 2 Years
  • icon job opening 5 Openings
  • icon salary 1.8-2.3 Lac/Yr
  • icon job location Navi Mumbai
  • Face-to-Face interview Face-to-Face interview

Job Description

Subject Matter Expert Responsibilities:

Conducting daily briefing for sharing quality updates and daily target

Handling team and run data

Drive floor and pushing team member for achieving target

Taking escalation calls and senior calls

Conducting refresher for bottom operators and provide feedback

Taking fun activity in holidays

Prepare roster and manage shrinkage on daily basis

Attending All The Customers,Listening Customer Complaint

And Provide Proper Solution To The Customer.

Work On Target,

Always Monitoring And Achieving AHT and Quality.

Provide Accurate Information To Customer About Product.

Always Participated in Team Building Skills .

Making roster and shared daily shrinkage

Conducting daily briefing for new updated and share targets

Drive the floor absence of Team Leader
  • Experience

    1 - 2 Years

  • No. of Openings

    5

  • Education

    Diploma, Any Bachelor Degree

  • Role

    Subject Matter Expert

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About FiveS Digital

With a perfect blend of human and machine intelligence, we provide robust and innovative solutions to streamline your operations so you can focus on your core business.
By leveraging solutions like data annotation, product attribute mapping to shape mapping, we aim to automate your business processes so you can achieve the maximum productivity, efficiency, and cost benefits.
Read More...
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