Manage network, load balancers, firewalls in the customer environment
Manage operational maintenance, security, and availability of infrastructure
Perform analysis and diagnosis of complex issues, troubleshoot and resolve to restore services
Perform business impact analysis and risk assessments to reduce the likelihood of significant service outage or disasters
Perform Root Cause Analysis (RCA) as part of problem management
Assist in analyzing historical usage for tracking and trending
Identify performance bottleneck and suggest for the improvements
Implement capacity improvement plan
Develop and maintain the Technical Disaster Recovery Plan. Provide technical support during disaster. Execute Technical Disaster Recovery plan during DR and DR drill.
Remediate security vulnerabilities identified by IT Security team
Prepare and manage HLD & LLD, process and technical documentation
CCIE ( R&S / datacenter / security) , firewall certification
Infoblox / BlueCat certification, F5/Citrix NetScaler certification, Palo Alto/Checkpoint certification
Experience on designing, implementing and managing large scale DC environment
In-depth knowledge of IPv4, IPv6 , DNS/DHCP, IP Address Management
Experience in managing LAN/WAN/WLAN
Experience in managing load balancers (F5, NetScalar), IPAM (Infoblox), internet gateways
Good hands-on experience on installation and configuration of network (switches, routers) and security devices (firewalls) and network services (like NTP, RADIUS/TACACS/AAA etc.)
Good experience in managing/integrating cloud networking ( Azure/AWS/GCP), having hand-on experience on configuration of cloud network and security configurations
Basic Knowledge on any Scripting language like PowerShell, Python, etc.
Should have knowledge of ITIL processes. Experience working in ITIL tools like Service Now etc.
Experience working with some or all technologies below:
Cisco Nexus / ACI
Dell /HPE/Huawei network switches
Palo Alto/ Fortigate / Checkpoint firewalls
Infoblox