Roles and Responsibilities:-
● Mentor the students assigned to you throughout their BYJU’s journey by ensuring they are engaging with the
product and content
● Guide the student throughout their academic journey by directing them to right resources, valuable content,
and academic learning
● Leverage multiple communication channels (call, chat, video) to mentor and engage with students and
parents
● Closely monitor and analyze students’ performance dashboard to chart the overall progress of the students
● Leverage the dashboards to share a progress report with students and parents regularly
● Drive student’s academic and extra-curricular success and performance through constant motivation and
counseling
● Enable students and parents to engage with and utilize the app to fullest
● Ensure achievement of daily/ weekly/ monthly targets under the guidance of your managers
Skills looking for
● Enjoy talking to people as this role involves a lot of TALKING!
● Like to solve problems with patience as you will be interacting with Kids, Children and Teenagers
● Empathize
● with others and listen actively because parents (our primary customers) want to be heard all the time
● Take challenges as opportunities to grow because BYJU’S have immense both – challenges and
opportunities.
● Find multi-tasking fun as you will be managing multiple campaigns for different BYJU’S products
● Know the art of working with multiple departments and stakeholders to achieve your goals
● Support day-to-day learning for yourself and your peers as at BYJU’s we believe in constant
● learning
● Feel comfortable in adapting to new changes as we evolve every day
● See value in creativity because we are constantly innovating
2 - 5 Years
100 Openings
4.8-5.5 Lac/Yr
Face-to-Face interview
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