Student Counselor

  • icon job experience 1 - 3 Years
  • icon job opening 15 Openings
  • icon salary 2.5-3.3 Lac/Yr
  • icon job location Delhi
  • Face-to-Face interview Face-to-Face interview

Job Description

A Student Counselor is an important role within Sales team. Provide administrative support and are involved in both the pre-sale and post-sale process. Under general direction, provides counselling in the areas of admissions, academics, student services, program selection and career planning related counselling.

Duties & Responsibilities:

The person will be the first line of contact for all incoming communications to the admissions office.

He / She required to communicate professionally in person, over the telephone, through email and other electronic means about admission/ programmes queries.

Will be working closely with admission department across the University and will be coordinating with concerned team for smooth onboarding of student.

He / She be required to coordinate/attend/represent/participate at the various admission events for promotion of the programmes and admission process at the Institute /University.

Monitor the responses and provide data to generate leads.

MIS and making reports

Qualification & Experience:

Bachelors Degree of any statutory University or the qualification prescribed by the Board of Management. Candidates should have minimum 1-5 years of experience in similar capacity. Training in Counselling is desirable.

Previous experience working as a counsellor in an education institute preferred

Skills & Abilities

Good English language ability

Good English Communication Skills

Ability to speak clearly and articulately

Ability to manage complaint calls with a calm disposition

Some amount of knowledge of call center systems such as telephony systems, CRM Databases and computer

Willingness to learn and understand all the products and services offered by the organization

Ability to multi-task
  • Experience

    1 - 3 Years

  • No. of Openings

    15

  • Education

    Any Bachelor Degree, B.B.A, B.E, M.B.A/PGDM

  • Role

    Student Counselor

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About MS Institute of Education Pvt Ltd

MS Group has established its name over years by building trust through our constant dedication and brand management. The MS Group strongly believes that it has a pivotal role to play in shaping our future generations by not only educating the youth of our country but also enabling them to lead a healthy, stress-free, happy and disease free life. We, as a company, make sure that each individual / organization / partner who collaborates with the MS Group family, is delivered the utmost service. We aim to become a peoples company.
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