Student Counselor (Night Shift)

  • icon job experience 1 - 4 Years
  • icon job opening 4 Openings
  • icon salary Not Disclosed
  • icon job location Coimbatore
  • Face-to-Face interview Face-to-Face interview
Key Skills

Customer Care Customer Relationship Executive Student Counselor

Job Description

Shift :Night Shift (8PM to 5AM)

Ensure student details are updated in ERP once after CL is received.

To update course and student enrollment in the ERP

Provide coursework handbook and Academic Calendar to the students

To Conduct Orientation session for New students

Follow up on Academic and Fee payments effectively

To update the conversation with the students in ERP

To communicate the students about FSI /Webinar/Forum sessions.

To ensure marks are updated in ERP

To communicate the students about the exam schedules well In advance

To co-ordinate with students for Mock, Final Examination, Backlog, Resit, Reschedule and Viva examination

To prepare student details for publishing Results

Maintaining Student records

Handling student escalations/requests (deferral/withdrawal/Intake change)

To co-ordinate with Academic co-ordinators to get the Report Evaluation done

Preparation of required documents for ACC and Graduation Request

Preparation of Daily brief

Preparation of the necessary reports for the review meetings
  • Experience

    1 - 4 Years

  • No. of Openings

    4

  • Education

    Any Bachelor Degree

  • Role

    Student Counselor

  • Industry Type

    Education / Teaching / Training / Colleges /Institutes / Universities

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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