Job Role: Store Partner
Key Responsibilities:
Customer Service:
• Greet customers warmly and assist them in making product selections.
• Provide product information, recommendations, and suggestive selling to enhance customer experience.
• Handle customer inquiries, concerns, and complaints in a professional and efficient manner.
• Ensure customer satisfaction by delivering high-quality service and resolving issues promptly.
Operational Support:
• Assist in the preparation of tea-based beverages, ensuring adherence to recipes, quality standards, and presentation.
• Maintain cleanliness and organization of the store, including workstations, equipment, and dining areas.
• Follow proper food safety and sanitation procedures to uphold health and safety standards.
• Operate cash registers, handle transactions accurately, and process payments efficiently.
Team Collaboration:
• Work collaboratively with team members to achieve store targets and objectives.
• Foster a positive work environment by demonstrating teamwork, respect, and professionalism.
Compliance and Safety:
• Adhere to company policies, procedures, and standards at all times.
• Maintain compliance with health and safety regulations, including food handling and sanitation guidelines.
• Report any safety hazards, incidents, or maintenance issues to management promptly.
Qualifications:
• Education: Intermediate (2nd PUC) /Diploma course completion
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced environment.
• Excellent customer service skills with a friendly and approachable demeanor