Store Manager

FFI

• Recommend and advise on best practices of picking and packing to improve Customer experience.

• Advise on mechanisms/ processes leading to correct picking/ packing/ billing of Customer orders using appropriate tools and dashboards.

• Guide partners on proper usage of dashboards and other portals to prevent any inaccuracies leading to Customer impact.

• Assess the quality on cleanliness, hygiene and DE issues and suggest measures to enhance smooth Ops leading to better Customer experience.

• Advise on speed perception and order fulfillment. Recommend best practices of the same to improve Customer experience.

• Provide recommendations to partners for continuous improvement on delivering best Customer metrics.

• Provide recommendations on the training aspects required to deliver/improve Customer metrics.

• Provide recommendations to the partners regarding the change in demand pattern/ spike in order volumes due to holidays/ peak season and suggest/ propose measures to prevent any Customer impact.

• Experience

  1 - 3 Years

• No. of Openings

  5

• Education

  Any Bachelor Degree

• Role

  Store Manager

• Industry Type

  FMCG / Food / Beverages

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office