Self-driven and results-oriented with a clear company focus
Strategic planner with the ability to prioritize according to store needs
Ability to accurately communicate statistical results and identify business needs.
Delivers a high level of communication with staff on a daily basis.
Ability to effectively communicate with team at Take meetings, regarding individual sales
Performance, and other key performance indicators such as store results, product sales and other information to help them provide great service and
achieve goals
Demonstrates exceptional customer service skills
Ability to train, develop, and execute Customer Service skills
Maintains a high level customer service culture validated through service results and USUPSO India Customer Service recognition
Effectively manages customer complaints in a timely and effective manner
Adheres to Company Personal Appearance Standards to professionally represent the USUPSO India image
Maintains elevated store presentation by training and overseeing execution of standards
Understands product needs and educates team
Exceptional knowledge of and adherence to all company procedures
Ensures daily management of sales, controllable expenses, goals, attendance management,
training, Inventory check, Cash reconciliation, generating daily sales report, Inventory monitoring report, keeping check on housekeeping materials,
Tracking Project/Infrastructure issues, Stock control and stock levels
Ensures that team is effectively executing all corporate programs
Aligns team with activities that will ensure that business goals are met
Ensures store has all necessary tools (. Supplies, resources, etc.)
Manages in-store Orientation process
Ensure flow of information in store.
Ensure to maintain the VM standards.
Prepare monthly staff scheduling and follow the same . ensure minimum manpower availability at the store
Stock management