Store Manager Job Description
Responsibilities:
· Deliver excellent service to ensure high levels of customer satisfaction.
· Motivate the team to meet sales objectives by training and mentoring staff.
· Create business strategies to attract new customers, expand store traffic, and enhance profitability.
· Train, and oversee new staff.
· Respond to customer complaints and concerns in a professional manner.
· Ensure store compliance with health and safety regulations.
· Develop and arrange promotional material and in-store displays.
· Prepare detailed reports on buying trends, customer requirements, and profits.
· Undertake store administration duties such as managing store budgets and updating financial records.
· Monitor inventory levels and order new items.
Requirements:
· High school diploma or equivalent qualification.
· Strong leadership and customer management abilities.
· Customer service-oriented with in-depth knowledge of basic business management processes.
· Excellent communication and interpersonal skills.