The Retail Store Manager will oversee all aspects of the store's operations, ensuring a world-class customer experience, achieving sales targets, and maintaining the brand's high standards of service and aesthetics. Located in a fast-paced airport environment, the role requires exceptional leadership, multitasking, and the ability to deliver premium customer service to an international clientele.
Key Responsibilities
1. Sales and Profitability:
ï‚·Achieve and exceed sales and revenue targets, ensuring profitability.
ï‚·Analyze sales reports to identify trends and opportunities for growth.
ï‚·Develop and implement strategies to drive customer engagement and repeat business.
2. Customer Experience:
ï‚·Ensure every customer interaction reflects the luxury brand's values and ethos.
ï‚·Provide tailored and memorable shopping experiences for a diverse international clientele.
ï‚·Resolve customer complaints promptly and professionally to maintain high satisfaction levels.
3. Staff Leadership and Development:
ï‚·Recruit, train, and mentor a team of sales associates to deliver exceptional service.
ï‚·Conduct regular performance evaluations and provide constructive feedback.
ï‚·Foster a positive work environment that encourages collaboration and motivation.
4. Operations Management:
ï‚·Oversee daily store operations, including opening/closing, cash management, and stock control.
ï‚·Maintain visual merchandising standards in line with brand guidelines.
ï‚·Ensure compliance with airport-specific security, safety, and operational protocols.
5. Inventory Management:
ï‚·Monitor stock levels and coordinate with logistics to ensure timely replenishment.
ï‚·Conduct regular inventory audits to minimize shrinkage and maintain accuracy.
ï‚·Collaborate with regional teams to align product offerings with customer preferences.
6. Brand Representation:
ï‚·Act as an ambassador for the luxury brand, embodying its values and standards.
ï‚·Build relationships with VIP clients and foster loyalty through personalized service.
Experience
1 - 3 Years
No. of Openings
1
Education
Vocational Course, Diploma, B.A, B.C.A, B.B.A, B.Com, B.Sc, Any Bachelor Degree
Role
Store Manager
Industry Type
Textile / Garments / Fashion / Accessories
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office