Responsibilities but not limited to
• Welcomes and connects and provides excellent customer service to all customers.
• Discover customer needs and appropriately suggests products with every customer to enhance service.
• Responds to customers’ needs and says thank you to every customer.
• • Has “customer comes first attitude” and “Just Say Yes” behavior and should be able to handle customer grievances.
• Follows Standard Operational Procedures along with those for cash handling, cooking/serving standards, display, safety, and security for all patrons.
• • Maintains calm demeanor and being organized during high volume times or unusual events.
• Maintains regular attendance and punctuality and adheres to the shift roaster.
• Assists with new Employee training by positively reinforcing successful performance and give encouraging coaching as needed.
• Desired Candidate:
• • Minimum HSC completed / Hotel management graduate, diploma holders.
• • Experience preferred in retail, QSR or any leading service brands.
Strong attention to detail, Punctual, works well under pressure, ability to multitask, strong communication skills, good learner and customer centric.
Cheerful warm and exuberant, friendly, social, and affable, passionate foodie with a customer centric mindset.