Job Description:
• Ensures end to end smooth running of station operations for the assigned area.
• Ensures all the operational SOPs are followed and timely audit is conducted.
• Monitor and increase the productivity and profitability of assigned station.
• Monitors Zero Breach across region in terms of shipments closures within defined TAT.
• Monitors zero missing shipments in terms of Value & Numbers and also ensures zero fake updates in the software
• Directly responsible for reduction in cost by monitoring per shipment cost and increase in productivity by maintaining PDD (Promise Delivery Date)
• Responsible for operational budgets (amount allotted to run the DC), cash management and fleet management
• Suggests various models for new pin code expansion of new location / cities across cluster and also scouts for facilities for the new DCs
• Acts as a people manager and coordinates with HR for DAs’ salaries, other issues & grievances.
• Ensures DAs’ follow proper dress code and maintain their behavior with customers
• Monitors security parameters across region and ensures no unlawful activity occurs
Desired skills
• Minimum Graduate with 3 to 5 years work experience in heading a station’s Last mile operations with load capacity of 500+ shipments/day.
• Strong time management skills and the ability to priorities to meet daily, weekly, and long-term requirements and goals
• Good presence of mind to handle the difficult situations
• Good leadership skills (Experience in managing blue-collared employees is a big plus)
• Structured problem solving, detail oriented and customer first attitude
• Willingness to relocate in future as per business requirements
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3 - 5 Years
3 Openings
2.3-3.0 Lac/Yr
Face-to-Face interview