Job Description
Senior Sales Manager
About US: We are one of the UK’s major players in the competitive EPOS Software and Online Ordering Solution market, serving the Restaurant and Takeaway industry. Being a young vibrant success story we do things a little differently and provide a happy, fun, progressive workplace. If you are ready for a challenge and are passionate about what you do, then we want to hear from you. This role is responsible for the efficient management of a growing successful Call Centre Sales Operation. With a number of International Sales campaigns running parallel, and the potential to expand into further regions and further drive the sales performance within existing regions, we are looking for a driven, proven leader of sales teams. You will have a history of training, developing and delivering numbers in a challenging sales-focused environment.
Top priorities for us are the following:
➢ People-oriented performance-focused attitude.
➢ Motivate and develop the different units.
➢ Build trust and positive results-oriented culture.
➢ Implement a structured data-oriented approach to improving numbers.
➢ Structured efficient effective reports to be delivered in a timely manner.
➢ Seize the initiative and work with little or no supervision in the driving of agreed results.
➢ Provide effective support to the Head of Sales.
Responsibilities:
➢ You will be responsible for the numbers achieved by our whole unit, and the performance of our whole unit including Agents and TL’s.
➢ You will proactively take an interest in each and every team member's being and development based on the outward appearance, activity levels, and stats.
➢ Highlight areas of concern and take relevant remedial steps dependant upon the situation.
➢ Ensure that each and every team member is being treated fairly, by yourself, their team leaders, and colleagues.
➢ Gradually delegate immediate responsibilities of individual Agent performance to the TL’s.