Conducting periodic performance reviews of Sales Team. 14. Evaluation of performance vis-à-vis the competitors of the locality 15. Timely intervention ensuring sales quality and sales target and repeat business 16. Study and analyse the service quality by visiting / interacting branches and customers and recommend remedial measures. 17. Follow up with branches on compliance of internal audit matters, monitor 18. Minimise customer complaints. 19. Maintain liaison with Zonal Manager/ Area Manager/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branches. 20. Any other tasks assigned by the Bank.
Individual contractor
Monitor and guide ASM/Sales Team and ensure achievement of business objective . Overall coordination of branches under the Region, for attaining the acquisition target of the region and productivity of branch officers, thereby improving the portfolio Ensuring recruitment, training, retention and mentoring talents. Responsible for sourcing high end Corporate / Institutional / Govt biz., budgeting and monitoring the budgets allocated to the Team Leads working under him so as to ensure attainment of the CASA budgets allotted. Strategise promotional activities of products and services. Remain updated market development and trend and appraise vertical head. To control rejection ( Less than 5 %) of Account Opening Forms sourced by the team by promoting adherence to process norms. Stay updated on the recent changes in policy guidelines and educate Sales Team . Assist ASM/Sales Team in chalking sales / marketing strategies . Coordinate with cross