SR Product Support
TIL

  • icon job experience 0 - 3 Years
  • icon job opening 3 Openings
  • icon salary Not Disclosed
  • icon job location Gurgaon
    +1 Mumbai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Rest API Data Analytics Javascript Work From Home

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Job Description

Provide enterprise grade support to our clients over email and phone

Address core technical queries related to the product

Troubleshoot bugs faced by our clients. This typically involves working with REST APIs, APIs, HTML/CSS and Javascript

Perform cause analysis of customer issues via in-depth research and analysis using information from product logs and other databases

Collaborate with Engineering and Data Analytics to help solve customer issues and provide reports

Create and maintain internal documentation repositories

  • Experience

    0 - 3 Years

  • No. of Openings

    3

  • Education

    Any Bachelor Degree

  • Role

    Product Support

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

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