Roles and Responsibilities
• Design, install and configure servers, network devices and firewalls.
• Provide User technical support working on regular tickets.
• Responsible for the technical design, planning, implementation and the performance tuning and recovery procedures for mission critical enterprise systems.
• Administer and support core Microsoft Office 365, Windows Servers, Networking, VMware technologies and Cloud infrastructure ( AWS/Azure).
• Provide after-hours support for Infrastructure related emergencies as well occasional weekend Maintenance.
• Assist with firewall and software vendor evaluation, recommendation and Negotiation.
• Should have Ability to handle Presales Technical Meetings along with Sales Team in generating revenue
• Research and recommend innovative, and where possible, automated approaches for server and system administration tasks.
• Develop, maintain and perform operational procedures and ensure operational tasks are performed reliably and consistently to reduce the risk of unplanned outages.
• Reduce operational risk and improve availability of the server infrastructure by ensuring system access, monitoring, control, and evaluation.
• Interact with customers and staff at the technical level, as required.
Desired Candidate Profile
• Candidate with overall 5+ years of experience in IT market
• Should have good written and verbal communication skills, Troubleshooting skills, logical and analytical skills, positive attitude and effective coordination skills.
• Should have Ability to Plan, organize and document complex system design activities and to configure systems to be consistent with policies.
• Communicate technical/complex information both verbally and in writing.
• Perform multiple tasks concurrently and respond to emergency situations effectively.
• UAE Driving license will be added advantage
Salary Package can range up to 7000 AED based on candidate profile