Spa Receptionist

Aellure Entertainment and Wellness Private Limited

Job Description

 Provide guidance to clients on the procedures at the spa

 Answer telephone calls and provide accurate information to clients

 Keep the reception area clean and conducive for clients as they wait for their turn to be attended too

 Introduce new beauty products to clients and educate them on their uses and benefits

 Keep clients updated on currently available promotions and discounts in services offered in the Spa

 Process payments from clients for services ordered from the spa

 Keep register of long and existing clients for them to enjoy benefits given to loyal customers

 Give appointments to clients on specific days

 Open and close the spa at the appropriate time

 Ensure that the front desk is clean and organized for free movement

 Assist in getting client feedback on level of services delivered in order to improve on service delivery

 Inform staff members of appointments that have been canceled by clients, and also alert staff members of the arrival of clients who come without prior appointments

 Assist in developing promotional events, which focus on increasing the clientele of the spa

 Manage the visitor register to keep record of people who visit the spa on a daily basis

 Receive customer complaints and feedback and direct them to appropriate offices for resolution.

 Auditing of stock.

Skill

 Good human relations.

 Excellent phone etiquette.

 Excellent multitasking skills to successfully handle several assignments together

 Excellent communication skills needed for effective discussions with clients to promote the spa’s products and services to them.

• Experience

  2 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Spa Receptionist

• Industry Type

  Media / Entertainment / Broadcasting

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office