Spa Manager

Mantra Wellness Ltd

Position Responsibilities and Accountabilities

• Demonstrate sincere customer focus and true appreciation for the guest experience.

• Develop and implement Spa goals, policies and procedures.

• Responsible for leading the efficient and effective Spa operations including short- and long-term strategic planning.

• Develop and maintain adequate professional product program.

• Maintain establishment and employee professional licenses.

• Maintain pricing integrity and Spa standards.

• Produce annual marketing plan in conjunction with the MANTRA WELLNESS SPA.

• Assist with the annual public relations program; . calendar of events, media, etc.

• Identify new business and marketing opportunities.

• Ensure compliance with MANTRA WELLNESS SPA policy and procedures.

• Planning services include food and beverage service and activities and any special requirements or events.

• Promote and sell customized spa programs to conference groups as required.

• Liaise between the hotel front office and sales operational departments; clients and guests for conference groups; and guests as required.

• Manage, train, and motivate all spa Co-employees.

• Perform department annual employee performance development plans.

• Biweekly spa employee schedules and department payroll.

• Maintain thorough knowledge of competitors, including location, product offering, pricing and promotions, and sales techniques.

• Establish and maintain a professional business relationship with all vendors.

• Ensure equipment and physical facility in peak condition including cleanliness and repair.

• Develop, follow and ensure that all safety and emergency policies, procedures and practices and adhered to.

• Participate in the annual budgeting and forecast process.

• Control costs of good purchased, service supplied and labor necessary.

• Attend MANTRA WELLNESS SPA communication meetings as necessary.

• Perform all other related duties assigned by the Management.

• Ensure Guest, team and personal health and safet

• Experience

  3 - 9 Years

• No. of Openings

  5

• Education

  Higher Secondary

• Role

  Spa Manager

• Industry Type

  Hospitals / Medical / Healthcare Equipments

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office