Spa Manager

AMSI Health & Wellness Pvt Ltd

We also have double salary Incentive poilicy.

• Greeting welcome guests, answering calls, assisting guests on spa services, booking appointments, and charging appropriately for the services availed.

• Supervising all store operations like scheduling, training, ordering supplies, opening and closing store, and keeping a record of the cash register and cash deposits.

• You will be completely responsible for all cash at the store.

• Solid understanding of hospitality management and methods to ensure customer satisfaction.

• You will recruit, supervise the team at your spa also conduct proper training in case of poor performance or failure to follow spa guidelines by your subordinates.

• Maintain standards of excellence, interacting with guests and staff.

• Upheld the ambience and appearance of spa and treatment rooms.

• Target local clientele; plan and execute all local marketing, PR, and promotional events.

• Answer all incoming guest enquiries on calls also will need to make outgoing calls on database provided to promote business and sales.

• Effectively coordinated all spa operations and head office team related to accounts and compliance on a daily basis to ensure a smooth, successful operation.

• Responsible for hiring new employees for the spa when advised to do so.

• Implement a performance-based employee recognition program that increased productivity by motivating Massage Therapists to strive to work to their full potential.

• Provide the highest quality guest service and resolved all guest concerns beyond their satisfaction, ensure ethics are maintained in the spa at all times and law of the land prevails.

• Reduced costs by monitoring and controlling supply usage and changing maintenance service providers.

• Developed new customer relations through telephone and personable contact and sales activity.

• Manage and assist in all areas of administrative work including data entry, and receptionist duties.

• Experience

  1 - 4 Years

• No. of Openings

  4

• Education

  B.Com, Higher Secondary

• Role

  Spa Manager

• Industry Type

  Wellness / Fitness / Sports / Beauty

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office