We also have double salary Incentive poilicy.
• Greeting welcome guests, answering calls, assisting guests on spa services, booking appointments, and charging appropriately for the services availed.
• Supervising all store operations like scheduling, training, ordering supplies, opening and closing store, and keeping a record of the cash register and cash deposits.
• You will be completely responsible for all cash at the store.
• Solid understanding of hospitality management and methods to ensure customer satisfaction.
• You will recruit, supervise the team at your spa also conduct proper training in case of poor performance or failure to follow spa guidelines by your subordinates.
• Maintain standards of excellence, interacting with guests and staff.
• Upheld the ambience and appearance of spa and treatment rooms.
• Target local clientele; plan and execute all local marketing, PR, and promotional events.
• Answer all incoming guest enquiries on calls also will need to make outgoing calls on database provided to promote business and sales.
• Effectively coordinated all spa operations and head office team related to accounts and compliance on a daily basis to ensure a smooth, successful operation.
• Responsible for hiring new employees for the spa when advised to do so.
• Implement a performance-based employee recognition program that increased productivity by motivating Massage Therapists to strive to work to their full potential.
• Provide the highest quality guest service and resolved all guest concerns beyond their satisfaction, ensure ethics are maintained in the spa at all times and law of the land prevails.
• Reduced costs by monitoring and controlling supply usage and changing maintenance service providers.
• Developed new customer relations through telephone and personable contact and sales activity.
• Manage and assist in all areas of administrative work including data entry, and receptionist duties.
1 - 4 Years
4 Openings
3.0 - 3.8 Lac/Yr
Face-to-Face interview
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