Software Support Executive

P.S International HR Consultants

1 - 3 Years
2 Openings
Not Disclosed
Delhi
Face-to-Face interview

Key Skills

Software Support Client Servicing Software Installation Customer Support Software Support Executive Walk in

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Job Description

Roles and Responsibilities

Manage large amounts of incoming phone calls.

Prepare and deliver appropriate demos on products and services.

Identify selling possibilities and evaluate customer needs of software and other IT services

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Take the extra mile to engage customers

Installation of software

Implementation of software, printer, barcode.

Provide training to the client

Manual testing of software if needed

Experience
1 - 3 Years
No. of Openings
2
Education
B.Com, M.Com
Role
Software Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About P.S International HR Consultants

P.S International HR Consultants is a growing name in the placement sector of Maharashtra, specialized in providing a range of solutions under one roof. . We are based in Navi Mumbai (Maharashtra, India) and we operate with a worldwide network of placement agents and consultants. We believe in the ethics of transparency, hard work and value-based services. We are involved in providing first-class placement services to the candidates looking for suitable job and corporates seeking the best skill-set.