Software Support Executive

  • icon job experience 1 - 3 Years
  • icon job opening 2 Openings
  • icon salary Not Disclosed
  • icon job location Delhi
  • Face-to-Face interview Face-to-Face interview

Job Description

Roles and Responsibilities

Manage large amounts of incoming phone calls.

Prepare and deliver appropriate demos on products and services.

Identify selling possibilities and evaluate customer needs of software and other IT services

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Take the extra mile to engage customers

Installation of software

Implementation of software, printer, barcode.

Provide training to the client

Manual testing of software if needed
  • Experience

    1 - 3 Years

  • No. of Openings

    2

  • Education

    B.Com, M.Com

  • Role

    Software Support Executive

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About P.S International HR Consultants

P.S International HR Consultants is a growing name in the placement sector of Maharashtra, specialized in providing a range of solutions under one roof. . We are based in Navi Mumbai (Maharashtra, India) and we operate with a worldwide network of placement agents and consultants. We believe in the ethics of transparency, hard work and value-based services. We are involved in providing first-class placement services to the candidates looking for suitable job and corporates seeking the best skill-set.
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