Software Support Executive

Enlighten Software Services Pvt Ltd

Company Details

Company: Enlighten Software Services Pvt Ltd

Work location: Work From Home & Bangalore Office @ Banashankari 3rd Stage

Job Requirements

Client Support via Chat

Experience Level: 0 - 1+ Years

Job Type: Permanent

Working Days - 5 Days a Week

Probation Period - first 7 Days/first 30 days

Rotational Shifts - No Fixed Saturday / Sunday off.

Shift Timing - (08:00-17:00 & 17:00 - 03:00)

Package L per Annum (Including PF)

Minimum Commitment - 2 Years

Qualification Required:

Any Diploma/Graduate/CA

Responsibilities and Duties:

Handle Client Request and Issues via chat

Application Monitoring and Reporting

Providing excellent customer service support to Global customers

Maintaining Daily Log for all the Actions performed

Adding case resolution to Knowledge Management System

Skills:

Strong communication in English and Kannada is a must

Customer service skills

Good Typing Speed is a must

Note:

No CAB FACILITY or PICK UP DROP FACILITY.

Preference given to those candidates who can join ASAP.

• Experience

  0 - 1 Years

• No. of Openings

  3

• Education

  B.C.A, B.E, B.Sc

• Role

  Software Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home