Software Support Executive

Prasad Multi Service Pvt.Ltd.

Solve the queries of the customer via Mail, Chat & Web Call.

Required office and client visit as per requirement.

Provide software technical Support and training on calls and remote/online,

Assist users in all aspect of ERP system use

Testing of new software and providing feedback for improvement,

Build and promote strong and long-lasting relationship with clients

To work with the software technical team(if required) to resolve the customer problem

Up-to-date technical knowledge

Help to create user manual and functional document preparation

Managing help desk system with minimum response time on all tickets with resolutions.

On-site Demo and training

Ready to travel Pan india

• Experience

  0 - 2 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Software Support Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office