Software Support Engineer - Kozhikode

Forte Recruitment Consultants

Summary:

You are expected to be an analyst and a programmer during the development, implementation, and

support of information systems and applications. You will be the primary point of contact between

customers and the development team. Your responsibilities may include resolving conflicts between

the client and the development team or between internal development groups.

Roles & Responsibilities:

�� Demonstrate good working knowledge of IT technologies

�� Prepare and maintain technical data, reports, documentation and briefings

�� Basic understanding of ERP system (Purchase, Sales, POS, HR, finance)

�� Supporting senior analysts by conducting research, preparing reports, and assisting with

client meetings

�� Coordinate and support software professionals in installing and analyzing applications and

tools

�� Develop, analyze and implement testing procedures, programming, and documentation

�� Design efficient IT systems to meet business and technology needs

�� Coordinate with developers to build and implement technology solutions

�� Integrate multiple systems and reconcile the needs of different teams

�� Confirm program operation by conducting tests; modifying program sequence and/or codes

�� Research, evaluate and recommend solutions and appropriate technology to meet user��s

needs

�� Work with customers to maintain existing software as needed throughout their lifetime

�� On completion, you will install and train the customer to effectively use the program

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  Professional Degree

• Role

  Software Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office