Software Specialist

eClinicalWorks Pvt. Ltd.

0 - 5 Years
5 Openings
3.0-3.5 Lac/Yr
Prahlad Nagar Ahmedabad
Face-to-Face interview

Key Skills

MySQL SQL Java Networking BPO KPO Customer Support Customer Care Fluent English Communication Skills International Calling

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Job Description

Designation: Software Specialist

Location: Ahmedabad

Job Functions / Responsibilities:

Find resolutions on issues or queries related to unknown or new scenarios

Meet cases resolution SLAs

Manage relationships with clients

Work with cross-functional teams as and when required

Keep up to date with all eCW products and their enhancements

Maintain excellent customer satisfaction level

Other duties as assigned

Requirements:

Proficient with relational databases (MySql, MsSql)

Knowledge / Experience with Java or C++ (OOPs Concepts)

Experience with Internet Protocols, HTTP / HTTPs

Default ports for HTTP / FTP / MYSQL etc.

Experience with XML / XSL

Experience with Web Application Server(s)

Understanding of 3 -Tier / N-Tier Architecture

Knowledge of SQL Server 2005, 2008

Basic Knowledge of Network Concepts (VPN, Telnet, Ping, Protocols)

Other Skills / Abilities:

Telephone etiquette

Fluency in English Communication

Ability to balance multiple priorities

Strong analytical and problem-solving skills

Ready to work in 24*7 Shifts

Benefits:

5 Days Working (US Shifts)

Pick & Drop facility for all employees based in Ahmedabad & Gandhinagar.

Meals at subsidized rate.

Night Shift Allowance.

Medical insurance for self and for family members.

Accidental Insurance

Experience
0 - 5 Years
No. of Openings
5
Education
B.B.A, B.C.A, B.Com, Integrated PG, M.B.A/PGDM, M.C.A, M.Com, M.Sc, Any Bachelor Degree, Post Graduate Diploma
Role
Software Specialist
Industry Type
IT-Hardware & Networking / IT-Software / Software Services
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About eClinicalWorks Pvt. Ltd.

We at eClinicalWorks have dedicated our careers to improving healthcare. We listen to our customers and are proud that they consider us their partners. Each of our 5,000+ employees is working toward a common goal of providing the healthcare technology solutions of today and tomorrow. For more than 20 years, eClinicalWorks has been fulfilling a dream to provide the best products and cloud-based solutions for every customer. It is that dream that drives us, that doesnt let us sleep, and that guides the spirit of constant innovation that has made eClinicalWorks a leader in healthcare IT.