We are looking for candidates with a flair for product implementation & support to expand our product base and increase penetration into various verticals. This will be a great opportunity for candidates to leverage their skills in product implementation & support, interact with customers across the world and deploy our products at customer sites. If you demonstrate your programming skills, you will be moved to development later on.
The candidate should:
Have basic knowledge about computers. Knowledgeable in Java, HTML, CSS, JavaScript & SQL is a plus.
Have the zeal to learn new technologies
Be technically savvy, understand client requirements and document them as per defined process
Be able to carry out product customizations at the client site during product implementation phase
Train client resources to use the product being deployed. Training should focus on the product features and customization done for them.
Be able to handle post implementation activities such as resolving technical and functional issues and performing knowledge transfer to his/her peers
Be polite to the clients and handle every situation with utmost care and keep their reporting managers informed of their daily activities during implementation phase
Ensure adherence to defined processes based on the work assigned
Have good communication skills (English and Regional language - Written and Oral)
Have good inter-personal skills