Soft Skills Trainer

ADI HR & Consulting

Job Description

Locations-Mumbai/ Hyderabad

OBJECTIVE: Drive Training & Development for employees with the ultimate goal of creating a wow experience to the customers.

Training:

 Training Need Identification and Analysis; customization of Training Methodology

 Preparation of Monthly Training Calendar

 Coordinate and deliver Training (Internal) in supervisory development, soft-skills, and process driven for frontline associates and achieving training man-days

 On the job training to the front - end employees

 Plan and conduct on-the-job (OJT) training in stores as per business requirements

HR:

 Coordinate with HR

 To receive the list of new joinees eligible for induction and new hire training as per the training calendar

 To submit the attendance of trainees undergoing induction and new hire training

 To track three monthly assessments of trainees and carry out counselling whenever required

 To help solve issues related to attendance, ID card, uniform etc.

Budget & MIS:

 Generate and maintain training related employee database

 Prepare report of fortnightly training plan for supervisor and frontline associate to the Training Head

 Record actual monthly training expenditure in training MIS

Skill Set:

 The incumbent needs to have good conceptual understanding of best practices in relation to the retail industry.

 Self-motivated, fluent communication in respective regional language & English is a must, presentation and interpersonal skills with a flair for customer service orientation, passion for delivering training, responsibility sharing and act as a facilitator to the trainees.

 This job will require travelling within the region across retail pharmacies for on the job training purpose.

• Experience

  5 - 10 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Soft Skills Trainer

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office