Job Description:-
• Analyse customer expectations according to past social media activity
• Develop social media campaigns
• Define KPIs and KRAs for social media campaigns
• Update social media content across all channels
• Engage with customers and followers
• Monitor SEO and web traffic metrics
• Establish relationships with social media influencers to develop a strong network
• Develop content or get it done by content developers.
• Keep an eye on social media trends.
• Communicate effectively to all stakeholders including senior management and content developers.
• Planning and developing social media campaigns.
• Crafting compelling content or getting it developed.
• Posting content across social media accounts.
• Engaging with customers on different channels.
• Analyzing running campaigns.
• Being on top of the latest social media trends
• Monitor campaigns and analyses data obtained
• Maintain proper record of client details, sales details, revenue generation training attended and imparted, and the initiative was taken for process improvement, team performance, reward, and recognition.
• Maintain proper record of client details, sales details, revenue generation training attended and imparted, and the initiative was taken for process improvement, team performance, reward recognition.
• Develop and Maintain the Website.
• Prepare and publish a Newsletter.