On Site IT Technician

Policomp

Location: Remote

Job Type: Freelance

Rate: Competitive, based on experience

As a company dedicated to IT Solutions, we are seeking a skilled and self-motivated Freelance Field IT Support Technician to join our network of experts!

As a Freelance IT Support Technician, you will provide technical support to our clients and will be responsible for troubleshooting and resolving a variety of IT issues in diverse environments, ensuring impeccable operations and exceptional customer service delivery.

Key Responsibilities:

- Deliver technical support for hardware, software, and network-related issues to our clients

- Diagnose and resolve network connectivity issues and general IT problems.

- Offer clients technical advice and user training for IT systems and software.

- Perform system upgrades, software installations, and other IT maintenance tasks as needed.

- Record and report all service requests, work performed, and resolutions.

- Maintain a high level of professionalism and customer satisfaction on every job.

Essential Skills & Experience:

- Proven experience in providing IT support, preferably in a field-based or freelance role.

- Proficient in Windows, macOS, Linux and common business software applications.

- Strong troubleshooting abilities with a keen eye for detail and problem-solving.

- Solid understanding of networking (LAN, Wi-Fi, VPN, etc.) and hardware configuration.

- Excellent communication and customer service skills.

- Ability to manage your own schedule, work independently, and take initiative.

Desirable Skills:

- Familiarity with Microsoft Server, Active Directory, Office 365, and other enterprise software.

- Experience in IT security protocols and best practices.

- Relevant IT certifications are a considerable bonus.

Why Work With Us?

- Flexible freelance opportunities with competitive pay rates.

- The chance to work with a variety of clients and industries, gaining diverse experience.

- Independence to manage your own work schedule.

• Experience

  2 - 3 Years

• No. of Openings

  1

• Education

  Higher Secondary, Secondary School

• Role

  On Site It Technician

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Type of Job

  Other

• Work Location Type

  Work from Home