Supervise daily operations of the car showroom, including staff performance and customer interactions.
Coordinate with the sales team to achieve monthly and quarterly sales targets.
Maintain a professional and visually appealing showroom display to attract customers.
Guide customers through vehicle features, financing options, and after-sales services.
Ensure prompt and accurate handling of billing, documentation, and insurance processing.
Oversee inventory management, including stock levels of vehicles and accessories.
Train and mentor sales staff to enhance their product knowledge and customer handling skills.
Address customer complaints and ensure high levels of customer satisfaction.
Prepare daily, weekly, and monthly reports on sales performance and showroom activities.
Collaborate with marketing teams for promotional campaigns and events.
Required Skills:
Strong understanding of automotive sales processes and showroom operations.
Excellent team management and leadership skills.
Proficiency in CRM.
Effective communication and customer relationship management skills.
Knowledge of vehicle specifications, financing, and insurance processes.
Problem-solving abilities and attention to detail.
Qualifications:
Bachelor’s degree in Business Administration, Marketing, or a related field.
1-2 years of experience in automotive sales or showroom management.
Familiarity with local market trends in the automotive industry.