Direct Walk-In Interview For Shift Manager (2-4 Years)

Caterspoint Futuristic Foods

A Shift Manager is a professional who oversees operations when the General Manager or Assistant Manager isnt present. They work hard to ensure customers receive good service and stay on task. A Shift Manager may also dictate employees hours, adjusting them to fit best with pay and overall needs.

Job brief

We are looking for a Shift Manager to oversee all restaurant operations, including welcoming and serving customers.

Shift Manager responsibilities include delegating tasks to restaurant staff, addressing diners queries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, wed like to meet you.

Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability.

Responsibilities

Delegate tasks to restaurant staff and supervise their performance

Maintain a fully-stocked inventory and order food supplies, as needed

Manage dining reservations

Arrange to have shifts covered (. when employees take time off)

Help staff resolve on-the-job challenges

Track daily costs and revenues

Balance the cash register at the end of the shift

Coordinate with suppliers as they deliver food product orders

Ensure client satisfaction and gracefully handle any complaints

Open or close the restaurant (when responsible for the first or last shift)

Inform the next Shift Manager about pending tasks

Report maintenance and training needs

Requirements and skills

Proven experience as a Shift Manager or relevant role in a restaurant

Good knowledge of restaurant operations (like managing reservations and payments)

Availability to work different shifts, including weekends

Basic knowledge of bookkeeping procedures

A customer service approach with the ability to manage complaints with professionalism

Excellent organizational skills

Team management abilities

BSc in Restaurant Management, Business Administration or similar field

Certification from a culinary

• Experience2 - 4 Years
• No. of Openings1
• EducationSecondary School, Diploma, B.A, B.Com, B.Sc, M.A, M.Sc
• RoleShift Manager
• Industry TypeCall Centre / BPO / KPO / ITES / LPO
• GenderMale
• Job CountryIndia
• Job TypeWork from Office