A Shift Manager is a professional who oversees operations when the General Manager or Assistant Manager isnt present. They work hard to ensure customers receive good service and stay on task. A Shift Manager may also dictate employees hours, adjusting them to fit best with pay and overall needs.
Job brief
We are looking for a Shift Manager to oversee all restaurant operations, including welcoming and serving customers.
Shift Manager responsibilities include delegating tasks to restaurant staff, addressing diners queries and ensuring compliance with safety regulations. If you have excellent organizational and team management skills and experience in the food industry, wed like to meet you.
Ultimately, you will help us create a memorable dining experience for our guests and increase our profitability.
Responsibilities
Delegate tasks to restaurant staff and supervise their performance
Maintain a fully-stocked inventory and order food supplies, as needed
Manage dining reservations
Arrange to have shifts covered (. when employees take time off)
Help staff resolve on-the-job challenges
Track daily costs and revenues
Balance the cash register at the end of the shift
Coordinate with suppliers as they deliver food product orders
Ensure client satisfaction and gracefully handle any complaints
Open or close the restaurant (when responsible for the first or last shift)
Inform the next Shift Manager about pending tasks
Report maintenance and training needs
Requirements and skills
Proven experience as a Shift Manager or relevant role in a restaurant
Good knowledge of restaurant operations (like managing reservations and payments)
Availability to work different shifts, including weekends
Basic knowledge of bookkeeping procedures
A customer service approach with the ability to manage complaints with professionalism
Excellent organizational skills
Team management abilities
BSc in Restaurant Management, Business Administration or similar field
Certification from a culinary
Experience
2 - 4 Years
No. of Openings
1
Education
Secondary School, Diploma, B.A, B.Com, B.Sc, M.A, M.Sc
Role
Shift Manager
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office