ServiceNow Specialist +Salesforce Integration

Brid Tech Solutions Private Limited

Exp - 4 to 5 yrs

We are seeking a skilled ServiceNow Specialist with expertise in Salesforce integration to join our dynamic team. The ideal candidate will have a strong background in configuring and maintaining ServiceNow applications, with a particular focus on integrating ServiceNow with Salesforce to optimize business processes and enhance operational efficiency.

Key Responsibilities:

ServiceNow Administration: Manage and maintain the ServiceNow platform, ensuring optimal performance, reliability, and scalability.

Salesforce Integration: Develop and implement integration solutions between ServiceNow and Salesforce, leveraging APIs, web services, and middleware.

Configuration & Customization: Configure ServiceNow applications, including workflows, UI actions, business rules, client scripts, and ACLs.

Process Automation: Automate business processes within ServiceNow to improve efficiency and user experience.

Incident & Problem Management: Troubleshoot and resolve issues related to ServiceNow and Salesforce integrations promptly.

Stakeholder Collaboration: Work closely with business stakeholders, IT teams, and third-party vendors to gather requirements, provide solutions, and ensure seamless integration.

Training & Support: Provide training and support to end-users and administrators on ServiceNow functionalities and integrated processes.

Documentation: Maintain comprehensive documentation of system configurations, integration processes, and any changes made to the system.

• Experience

  4 - 5 Years

• No. of Openings

  2

• Education

  B.E, B.Sc, B.Tech

• Role

  ServiceNow Specialist

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home