• Providing on-site or remote technical support for installation and commissioning of equipment and routine maintenance independently, identifies technical problems and makes analysis through remote or on-site activity in different Service categories.
• Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines.
• Creating and maintaining strong relationships with customers, understanding their needs and providing specialist support and solutions.
• Coordinating and executing specialist projects through planning, meeting milestones and regular reviews.
• Identifying opportunities for the development of new service applications, equipment and methods.
• Living our company’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
• Coordinating with internal team to get or share required solutions to resolve issues in on time and to keep updated information’s with team.
• Other tasks and duties as assigned from time to time.