Service Specialist (0-1 Years)

Elevate

0 - 1 Years
40 Openings
2.8-4.8 Lac/Yr
Bilaspur Chhattisgarh
+9 Dantewada Chhattisgarh, Dhamtari Chhattisgarh, Korba Chhattisgarh, Raigarh Chhattisgarh, Raipur Chhattisgarh, Rajnandgaon Chhattisgarh, Surguja Chhattisgarh, Bastar Chhattisgarh, Bhilai Durg
Posted today
Telephonic interview

Key Skills

Aviation Hotel Sales Airline Operations Airlines Executive Airline Customer Service Airline Ground Staff Airlines Cabin Crew Passenger Handling Passenger Support Passenger Service Passengers Service Accociate Passenger Service Agent Passenger Service Executive Passenger Service Associate Airport Passenger Service Associate Guest Relations Guest Services Guest Service Officer Guest Service Supervisor Guest Handling

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Job Description

Job Description of a Service Staff

Overview: Service staff are essential personnel in various industries, including hospitality, healthcare, and technical services. They are responsible for ensuring customer satisfaction by delivering high-quality service and support.

Key Responsibilities:

Customer Interaction:

Greet customers warmly and assist them with their needs.

Provide menu recommendations and answer questions regarding food and beverages.

Take orders accurately and deliver them promptly to the table.

Service Delivery:

Serve meals and drinks efficiently while maintaining cleanliness standards.

Collaborate with kitchen staff to ensure smooth operations during service hours.

Address any customer inquiries or concerns to enhance their dining experience.

Quality Assurance:

Monitor customer satisfaction levels and seek feedback to improve service quality.

Ensure compliance with health and safety regulations, including food safety protocols.

Team Collaboration:

Work closely with other service staff members to maintain a cohesive team environment.

Participate in training sessions to improve service skills and knowledge of menu items.

Administrative Duties:

Assist in managing reservations and seating arrangements.

Handle payment transactions accurately using point-of-sale systems.

Qualifications:

Previous experience in a similar role is preferred.

Strong communication skills and a friendly demeanor.

Ability to work well under pressure in a fast-paced environment.

Knowledge of food safety regulations is an advantage.

Skills Required:

Excellent customer service skills.

Problem-solving abilities to address customer issues effectively.

Teamwork skills to collaborate with colleagues for optimal service delivery.

In summary, the role of service staff is crucial for providing exceptional experiences in various settings by focusing on customer interaction, efficient service delivery, quality assurance, teamwork, and administrative responsibilities.

Experience
0 - 1 Years
No. of Openings
40
Education
Higher Secondary
Role
Service Specialist
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Elevate

Elevate is a pioneering venture dedicated to training, placement, and career counseling, with a mission to empower individuals and unlock their true potential. Guided by the vision encapsulated in our slogan, "Elevate - Empowering Your Growth," we strive to bridge the gap between talent and opportunities. With a dynamic team of professionals and a steadfast commitment to excellence, we have established ourselves as a trusted partner for career advancement. As we continue to grow, our focus remains on innovation, personalized support, and building long-term success stories for both individuals and organizations.