Job Responsibilities
Completes a daily 'one-on-one' with each ASM to stay abreast of potential service issues and status of clients
Coordinates automotive repair and maintenance services to obtain maximum utilization of technicians, automotive equipment and parts resources to prevent operational delays in other departments
Trains service members in the skills necessary in performance of their duties
Works with Service Manager to set sales and gross objectives
Recruits, interviews, and trains new service members in cooperation with HR
Provides material necessary to sell service
Maintains daily sales and production records as prescribed by dealership management
Reviews and evaluates the sales performance of service sales members, ensuring that proper sales techniques are used
Determines and staff technical teams relative to production requirements, ensuring expertise of members to be adequate
Remains current on product changes and new products
Maintains the Service Department within the financial parameters set by management
Assures the proper repair order flow for maximum productivity
Monitors and controls all warranty activity and assures compliance with warranty policies and procedures
Maintains strict adherence to dealership policy on client vehicle care and operation
Administrates payroll for the service members in cooperation with payroll, securing approval from the Service Director and the General Manager of the dealership
Enforces OSHA requirements, procedures, and regulations
Conducts performance evaluations
Participates in operational planning
Maintains the facility and equipment, providing for repairs and maintenance where necessary
Conducts weekly department meetings Attends weekly manager meetings
Experience
3 - 8 Years
No. of Openings
1
Education
B.A, B.C.A, B.Com, B.E, Diploma, M.B.A/PGDM, MBBS, Any Bachelor Degree, Post Graduate Diploma
Role
Service Manager
Industry Type
Manufacturing / Production / Quality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Home
3 - 8 Years
1 Openings
3.0 - 3.5 Lac/Yr
Face-to-Face interview
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