Service Head/Manager-Service/SR. Manager-Service

Key Skills

Good Communication Skill Service Head Mechanical Engineer Mechanical Maintenance Mechanical Sales Equipment Maintenance

Job Description

Roles and Responsibilities

· Generating New Leads & Follow up on the same for New Revenue Generation opportunities in AMC & Spares Business

· Ensuring adherence to discipline of functional reports & work timelines

· Minimizing accidents & incidents by adherence/ awareness of safety norms

· Improving Team member performance by regular reviews of Team Members vis-a-vis performance, skills & behavioral requirements of Gemini

· Ensuring payment is received as per agreed terms before service execution

· Managing After Sales Team & their activities (Pan India)

· Ensure that all customer complaints are attended & closed well in time

Desired Candidate Profile

· Engineering Graduate/Diploma from Electrical/Mechanical Stream

· Must have 7+ years of experience in After Sales Activities for Material Handling Equipment (MHE)/Mobile Elevated Work Platform (MEWP)/Arial Work Platforms (AWP).

· Must have an exposure to Team Lead & Team Management

· Should possess Managerial Skills

· Good Communication Skills

· Decision Making Skills

· Planning & Scheduling

· CRM Exposure is must ( will be preferable)
  • Experience

    10 - 15 Years

  • No. of Openings

    2

  • Education

    Advanced/Higher Diploma, B.E

  • Role

    Service Head

  • Industry Type

    Engineering / Cement / Metals

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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