Service Head

  • icon job experience 6 - 12 Years
  • icon job opening 2 Openings
  • icon salary 4.0-6.0 Lac/Yr
  • icon job location Coimbatore
  • Face-to-Face interview Face-to-Face interview
Key Skills

Service Incharge Service Head

Job Description

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.

Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.

Setting up and maintaining a service desk and evaluating its efficiency.

Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.

Monitoring department issues and client complaints to create methods to lessen recurring issues.

Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.

Maintaining strong relationships with manufacturers, dealers, and sales representatives.

Helping to train new employees in company procedures.

Maintaining a strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes.
  • Experience

    6 - 12 Years

  • No. of Openings

    2

  • Education

    B.E

  • Role

    Service Head

  • Industry Type

    Manufacturing / Production / Quality

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Genn Controls India Pvt Ltd

A humble beginning in 1994 and evolved as the Genn Group of companies by diversifying into electronic manufacturing, automation, Information Technology and enabled products & services through innovative research & development by embracing futuristic technologies.
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