Service Engineers

Ricetec Machinery Pvt Ltd

Service

• To chalking out the Tour Plan with the respectively authority on monthly basis and required to inform the

respective authority regards his tour visits to the respective authority.

• If any changes in the tour plan, the same to be informed to the respective authority and obtain permission

in this regard.

• To attend all the Service calls according to the requirement of the customers. Monitor their problems and

required to provide the good service for them at any given time without fail.

• To regular follow-up with the existing customers in regard to maintenance and the service is mandatory.

• To visiting the customers as per the approved tour plan and required to adhere to the plan and must provide the feedback given by the customers to the respective authority.

• To maintain a separate feedback book in this regard and must attend the customers for any sort of

requirement. A periodical follow-up with the customers is mandatory after the installation of the new machinery.

• To attending all the customers complaints and fix the issue by visiting the customers place. Attending any

customer compliant at any time as soon as customer reports the complaints.

• To maintain the registers and records as per ISO requirements, and oversee proper filing of documentation

according to the quality standards. However, ensure an indexing system and a manual check implemented every fortnight and prepare a report.

• Experience

  4 - 6 Years

• No. of Openings

  2

• Education

  B.E, Diploma

• Role

  Mechanical Service Engineer

• Industry Type

  Manufacturing / Production / Quality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office