Service Engineer

Key Skills

Customer Support Associate Technical Support Engineer Walk in

Job Description

Roles and Responsibilities:

Repairing the micro controller electronic based sophisticated testing and measuring instruments at customers place as well as at regional offices / Works.

Process covers Customer visits, Product fault diagnosis & troubleshooting, Calibration, AMC, Field testing of product, Customer Training, Documentation of work, (Repair Report, Service Report, Calibration reports, Customer Satisfaction Survey, Service Status, Projections - Sales, Recovery & Spares), Raising of bills & recovery of payment & other out-standings.

Development of customer relations & business like AMC, Calibration, Testing, Spares etc.

Giving feedback on field performance of product to R&D and Manufacturing for continuous design & process improvement.

Giving feedback on field requirements for product to marketing as well as concern back office.
  • Experience

    0 - 2 Years

  • No. of Openings

    5

  • Education

    B.E, Diploma

  • Role

    Customer Service Engineer

  • Industry Type

    IT-Hardware & Networking / IT-Software / Software Services

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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