Service Engineer

Key Skills

Service Engineering Field Service Service Management Customer Support Engineer Service Engineer Customer Support Iti

Job Description

JOB SUMMARY

You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT trouble shooting.

JOB Description

Key responsibilities

CLIENT SERVICING

TROUBLESHOOTING

INSTALLATION

UPGRADATION

MAINTENANCE

NETWORKING

MARKETING

ROLES AND DAILY JOB TASKS:

1. Responding to client support requests.

2. Contacting clients to find out the nature of the problem.

3. Traveling to the clients location or connecting via a remote link.

4. Troubleshooting hardware and software issues.

5. Installing and maintaining hardware and computer peripherals.

6. Installing and upgrading operating systems and computer software.

7. Troubleshooting networking and connection issues.

8. Advising on software or hardware upgrades.

9. Providing basic training in computer operation and management.

10. Completing job reports and ordering supplies.
  • Experience1 - 3 Years
  • No. of Openings5
  • EducationHigher Secondary, Diploma, B.C.A
  • RoleService Engineer
  • Industry TypeIT-Hardware & Networking / IT-Software / Software Services
  • GenderMale
  • Job CountryIndia
  • Job TypeWork from Office

About Sumo Technologies Private Limited

We at Sumo Technologies, decided to offer need based infrastructure solutions to organizations to reduce waiting periods required for procurement and setting up / servicing of infrastructure. More importantly we also focused on customer satisfaction which could only be achieved if our products as well as service were of the highest quality.

Over the last twenty three years, we have grown into the most sought after name in leased infrastructure i.e IT rentals, and our customer base includes some of the largest as well as several small to medium sized businesses in India

Apart from offering a large array of options of laptops, desktops, printers, UPS, routers and switches, we also offer other services such as office space, bandwidth, and similar necessities to set up new businesses or expand existing ones. Our philosophy still remains the same - to service our customers' need based and ad hoc requirements with minimal turnaround time best-in-class infrastructure and efficient service
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