Service Engineer Duties Include: Responds to Customer Complaints; Evaluates and Resolves Problems of the Customer; Assists in Installing the Equipment; Analyzes, Inspects and Reviews Findings to Determine the Solution to the Problem that the Customer Demands; Offers Customer Training for the Product; Repairs, Tests and Maintains Equipment; Monitors Performance of the Product; Maintains Product Manuals; Provides Customers with Regular Reports and Feedback On Their Service Requests; Develops and Maintains Relations with Customers; Reports Common Complaints of Customers to Top Management in Order to Address the Situation for Future Reference; Makes Recommendations to Maintenance Technicians; and Offers Feedback On Product Development, Features and Functions.
Experience
3 - 9 Years
No. of Openings
1
Education
B.E, Diploma, Professional Degree, Vocational Course
Role
Service Engineer
Industry Type
Industrial Products / Heavy Machinery
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office