Service Engineer

Key Skills

Electrician Maintenance Installation & Service Engineer Customer Support Engineer Service Engineer Customer Support ITI

Job Description

 Basic troubleshooting, installation, maintenance and repair on designated equipment

 Completing Preventative Maintenance and field modifications

 Ordering and managing repair parts cycle times

 Maintaining daily communications with customers to ensure resolution and proper follow-up

 Maintaining tools and test equipment and ensuring they are properly calibrated

 Utilizing the escalation process to resolve customer service delivery issues

 Drive/ Travel to customer locations to arrive in a timely manner and maintain accurate time and mileage records

 Provide excellent customer service, listening carefully to customer concerns and addressing issues until customer is satisfied

 Make recommendations regarding upgrades, service or repairs and perform preventive maintenance on equipment
  • Experience

    2 - 5 Years

  • No. of Openings

    2

  • Education

    Diploma, Vocational Course

  • Role

    Service Engineer

  • Industry Type

    Industrial Products / Heavy Machinery

  • Gender

    Male

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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