We are seeking a dynamic and results-driven Candidate to join our team. Responsible for site visit, installation and commissioning of Pumps and Cooling Towers . Assembly , testing and commissioning of Cooling Tower. Candidate who will ready to play a pivotal role to achieve big goals in customer satisfaction, Customer retention, acquisition and supporting concerned teams in revenue growth. Supporting the allied team and doing aftermarket service.
Responsibilities
• Installation and commissioning of Pumps and controller
• Installation and commissioning of Cooling Towers
• Installation and commissioning of Ducts.
• Responds to customer complaints
• Evaluates and resolves problems of the customer
• Assists in installing the equipment and work closely with the site teams
• Analyzes, inspects and reviews findings to determine the solution to the problem that the customer demand.
• Repairs, tests and maintains equipment
• Monitors performance of the product
• Provides customers with regular reports and feedback on their service requests
• Develops and maintains relations with customers
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• End to end coordination with various activities for products till site hand over
Requirements and Skills
Education:
Diploma In Engineering + 5 Year experience in similar field.
Experience & Requirements:
• Diploma with 5 years’ experience with hands on experience to handle the required products.
• Successful previous experience as a service representative.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the service process from plan to close
• Strong business sense and industry expertise
Effective Communication:
Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.