Service Engineer

Aprameya Engineering Limited

Designation: Service Engineer

Experience: 1 to 3 years

Education: Biomedical, Electrical

Notice period: 15 days to Immediate

 To assembled equipment and to ensure proper installation.

 Tune and troubleshoot equipment for proper operation.

 Interact with marketing staff during field projects.

 Clearly and professionally interact with customer, regarding status of equipment

 Able to determine tools and equipment required to perform scope of job.

 Perform routine maintenance on equipment, and assist in establishing preventative maintenance

schedules with customer.

 Assemble, align, and install equipment as necessary.

 Provide on-site installation, validation and commissioning of instruments

 Perform hands-on on-site troubleshooting, service and repairs

 Provide high level technical support to external customers at their location

 Provide on-site training to the customers

 Interface with cross functional work teams such as field applications,

Customer support/services, product management, manufacturing and marketing/sales

 Develop Service technical documentation

 Create and maintain service information in the company enterprise database

 Timely and professionally handle field service calls and issues arising from the field service visits, triage

with field applications scientists as appropriate

 Timely complete and submit all required paperwork

 Communicate with the customer to ensure satisfaction and implement any necessary corrective actions

 Misc. other duties commensurate with the capabilities of a Field Service Engineer

 Service Business from Territory

 Service documentation, Demand Generation, PMS maintaining, Customer Support, Customer Relation

Development, Demonstration, Installations, Parts & Repairing, Tools Availability of Team

 CMC & Consumable Target, Payment, Training, Service & Consumable sales Data Reporting by Mail &

Excel to AEPL & OEM.

• Experience

  1 - 3 Years

• No. of Openings

  3

• Education

  B.E

• Role

  Service Engineer

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Aprameya Engineering Limited Registered Office: 908-9th Floor, Venus Atlantis Corporate Park