Service Desk Specialist

  • icon job experience 1 - 4 Years
  • icon job opening 20 Openings
  • icon salary Not Disclosed
  • icon job location Nagpur
  • icon job posting Posted 59 days ago
  • Telephonic interview Telephonic interview
Key Skills

Service Desk Support

Job Description

• Providing 1st or Above line technical support to customers

• Dealing with problems for hardware such as, computers and printers, and software programs

• Asking questions about the problem and explaining possible solutions

• Dealing with common or basic technical issues such as resetting passwords

• Resolve technical issues in a timely manner using available resources within the Company.

• Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support.

• Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and deals with Installation, Configuration, Maintenance, and Troubleshooting.

• Job roles involve support of products on windows Server, UNIX, Mainframe, Share Point, and Active Directory.

• Good knowledge in Installation of hardware & Software.

• Work on Client Servers like Windows, Linux, UNIX.

• Work on various Software-Applications.

• Ability to troubleshoot common PC issues (Optional)

• Resolution and Customer Satisfaction Rating
  • Experience

    1 - 4 Years

  • No. of Openings

    20

  • Education

    Higher Secondary

  • Role

    Service Desk Specialist

  • Industry Type

    Call Centre / BPO / KPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time (Night Shift)

  • Work Location Type

    Work from Office

About collabera

We are Dealing in HR Solutions, Corporate Training

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it