Service Desk Executive

Macropace Technologies

Service Desk Executive

2-3 Yrs

contract Position (3+ Months)

trivandrum

. Computer Science or Equivalent Education

responsibilities:

answer Calls/web Tickets/emails Coming Into the Help Desk.

good Written and Oral Communication

communicate with End-users to Understand Their Support Requests.

enter, Organize, and Track Work Tickets.

willing to Work in Rotational Shifts.

coordinate with Team to Ensure Rapid Response Times and Follow-up with Customers.

ability to Provide Exceptional Customer Service.

excellent Interpersonal Skills.

ability to Absorb, Understand, Learn and Retain Information Quickly.

knowledge/understanding of Ms Office & Windows Troubleshooting/hardware Troubleshooting

must Me a Team Player Portray Leadership Skills.

• Experience

  2 - 4 Years

• No. of Openings

  2

• Education

  Any Bachelor Degree

• Role

  Service Desk Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office