Service Desk Engineer

service desk engineer.

required personal skills

good communication skills

reliable, on-time, personable, and customer-focused

comfortable working in rotational shift and week days.

required technical skills:

ability to diagnose and resolve basic technical issues

good understanding of computer systems and other tech products

customers seeking technical assistance over the phone or email.

perform remote troubleshooting through diagnostic techniques and pertinent questions

experience providing application support

good understanding of networking technologies

certification :

cisco ccna 200-301

pre-requisites:-

own laptop/desktop and broadband network connection

• Experience

  2 - 4 Years

• No. of Openings

  20

• Education

  Graduate (B.C.A, B.Tech/B.E, B.Sc)

• Role

  Service Desk Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office