Service Delivery Coordinator/Dispatcher

Freelancer Enterprise

We have an exciting opportunity for an experienced Service Delivery Coordinator/Dispatcher to join our team and be part of this amazing project during an amazing growth period

-Weekly pay

-FULL-TIME Freelancing

-6 days work week

Role Title:

Scheduler Field Services/Coordinator

Location:

Bhubaneswar

Roles and Responsibilities:

Allocating and managing the daily assignment of work orders and field service resources

Coordinating the onboarding and training of field service resources

Outbound calls to customers to obtain further information and/or to identify customer satisfaction

Delivering a high level of customer service through day-to-day interaction with the field team

Ensuring performance metrics are met

Requirements:

Experience in a scheduling/dispatching or a similar role is a MUST

Should have Laptop hardware/ parts Knowledge

Experience in a fast-paced/high volume, customer-centric working environment essential

Experience with MS Office

High accuracy, and attention to detail

Ability to learn and follow process flows

Effective time management and organizational skills

Outstanding customer and team engagement capabilities to communicate across all levels

Should be available to work 6 days a week.

• Experience

  3 - 5 Years

• No. of Openings

  1

• Education

  Any Bachelor Degree

• Role

  Service Delivery Coordinator

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home