Service Coordinator

  • icon job experience 0 - 3 Years
  • icon job opening 02 Openings
  • icon salary 2.0-3.5 Lac/Yr
  • icon job location Hyderabad
  • Face-to-Face interview Face-to-Face interview
Key Skills

Good English Communication Microsoft Office MIS Email Drafting Service Technician

Job Description

Addresses and resolves Customer issues and complaints.

? Answering incoming calls as well as email messages.

? Report problems and unresolved issues to Service Head or Director.

? Provide outstanding customer service to improve customer satisfaction and relationship. Whatsapp latest Cv

? Handle and resolve customer complaints/inquiries via mail or phone in a timely and accurate manner.

? Alert customers on shipping in advance by Mail.

? Provide quotations in response to customers requests by Mail.

? Maintain database of customer sales order and invoicing records and Service complaints in CRM.

? Oversee all interaction with clients to ensure all service requirements are met and no issues arise, making note of instances that may need improvement.

? To get OT dimensions from the Hospital through e-mail before the OT Light Installation.

? To check with BMEs for the OT Availability for attending the Installation/Service complaints.

? Track the shipments and informing the customers about the same. (Gati/DTDC/Professional)

? Arrange Service Technicians to attend for the Installations and services.

? To Prepare Tour Expenses sheets for the Service Technician.

? Arranging Bus/Train Tickets to the Service Technicians/Sales Team.

? Tour Plans to be done for the Service Technicians

? Hotel Bookings for Exhibitions for Service Technicians.

? To prepare Installation Reports and Technical Checklist for the dispatches made.

? Arranging Transport for local deliveries.

? To analyze the service reports if warranty check /Invoice/Installation, If it is out of warranty get PO and arrange service.

? Follow-up with Customer for the sent Proforma invoice to get Released.
  • Experience

    0 - 3 Years

  • No. of Openings

    02

  • Education

    Professional Degree, Any Bachelor Degree

  • Role

    Service Coordinator

  • Industry Type

    Hospitals / Medical / Healthcare Equipments

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

About Magnatek enterprises

Through its comprehensive services in Medicare, the Magnatek group covers all the requirements of today's growth-oriented companies. Its focus towards innovation, customer-centric approach and dedication to qualitative productivity and technological solutions have catapulted Magnatek group of companies into one of the most reputed names in India.
Read More...
Similar Jobs
Apply Now

Register to Get Relevant Jobs

Get Noticed By Top Recruiters

Become a Premium Job Seeker

  • Higher Boosting
  • Resume Highlighter
  • Verified Stamp
  • Resume Exposure

499/- for 3 months

Pay Now

Similar Jobs

Urgent Opening For Tele Caller

Subhashree Group

  • Experience 0 - 1 yrs
Tele CallerCustomer Service SupportCustomer Satisfaction

Technical Support Engineer

Toolify Private Limited

  • Experience 2 - 4 yrs
  • Salary 10.0 Lac/Yr
NetworkingLinuxDesktop SupportService DeskTechnical AnalysisSoftware SupportSAASTechnical SupportIT Support TechnicianDocumentationWork From HomeWalk in

Service Coordinator

Bighub Solutions

  • Location Hyderabad
  • Experience 1 - 2 yrs
  • Salary 1.0 Lac/Yr
IT CoordinatorService CoordinatorIT ConsultantIT Support

Service Coordinator

Laser Systms Pvt Limited

  • Location Hyderabad
  • Experience 1 - 2 yrs
  • Salary 2.5 Lac/Yr
Communication SkillsService CoordinatorWalk in

Customer Service Coordinator

Talento Aviation

  • Experience 0 - 1 yrs
  • Salary 4.0 Lac/Yr
TypingComputer OperatorWalk in

Service Coordinator

Temp-let HR

  • Location Sanath Nagar Hyderabad
  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Good CommunicationCustomer SupportSAP DeveloperCRM Executive

Customer Support Engineer/Technician

India jobs

  • Experience 0 - 1 yrs
  • Salary 3.0 Lac/Yr
Technical Support ExecutiveTechnical Support AgentCustomer Care AssociateWalk in

Business Partner

Magxcar Automobile Solutions

  • Experience 0 - 2 yrs
  • Salary 10.0 Lac/Yr
Business DevelopmentBusiness AssociateService Coordinator

Related Job Openings

We use cookies to improve your experience. By continuing to browse the site, you agree to our Privacy Policy Terms & Conditions [Seeker]

Got it