Service Associate

  • icon job experience 0 - 2 Years
  • icon job opening 2 Openings
  • icon salary 1.5-2.5 Lac/Yr
  • icon job location Chennai
  • Face-to-Face interview Face-to-Face interview
Key Skills

Good English Communication Customer Service Associate Customer Care Executive BPO

Job Description

Key Responsibilities:

le client interface and act as a single point of contact for queries

ion between operations, Transition & client

tain a positive relationship & rapport with the clients

re effective account management

ess technical and operations issues as and when required

ownership of weekly/monthly service review calls with the customer client and plan the agenda accordingly.

7. Research and identify customers who will be suitable to talk to you related to investment.

8. Talk to them about our service. You must be in a position to counsel them. Unless you understand business and finance, you cannot do is not about customer acquisition. It is about customer identification, counseling, and bringing to the next step.

9. Bring them for further discussion

Skills:

ng communication skills

ng Knowledge of Financial Services.

t, Analytical and presentable
  • Experience

    0 - 2 Years

  • No. of Openings

    2

  • Education

    B.B.A, B.Com, M.C.A, M.B.A/PGDM, M.Com

  • Role

    Customer Service Associate

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    Female

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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